Privacy Policy

We may collect the following types of information:

Information you provide directly

When you submit a form, request a free QC Kit, join an early access list, book a call, or contact us, we may collect:

• Name
• Email address
• Phone number, if provided
• Property name or address, if provided
• Number of vacation rental properties
• Property details such as bedrooms, bathrooms, guest-facing areas, and cleaning process information
• Responses to risk score, checklist, or intake questions
• Any other information you choose to provide

Website usage information

We may automatically collect information about how visitors use our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the site
• Referring URLs
• Interactions with forms, buttons, and links

Cookies and similar technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand website performance, improve user experience, and measure marketing effectiveness.

You can usually adjust your browser settings to refuse or limit cookies. Some parts of the website may not function properly without them.

We may use the information we collect to:

• Provide your free Guest-Ready QC Kit
• Generate risk scores, checklist recommendations, or related resources
• Respond to inquiries
• Schedule discovery calls
• Send follow-up emails related to Chai, your QC Kit, early access, or product updates
• Improve our website, content, product, and user experience
• Understand which features, pages, or campaigns are performing
• Detect, prevent, or address technical issues, misuse, or security concerns
• Comply with legal obligations

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website and business, such as:

• Website hosting providers
• Form and database tools
• Email marketing platforms
• Calendar scheduling tools
• Analytics providers
• Customer support or CRM tools
• Contractors or vendors assisting with product development or operations

These providers are only permitted to use information as needed to provide services to us.

We may also disclose information if required by law, legal process, or to protect our rights, users, property, or safety.

If you submit your email address, we may send you emails related to your QC Kit, Chai updates, early access, educational content, or discovery call follow-up.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at hello@chaiverify.com.

We may still send non-marketing messages related to a request you made, such as delivering your QC Kit or responding to your inquiry.

We may use analytics tools to understand how visitors use our website and improve the Chai experience.

These tools may collect information such as pages visited, device type, browser type, approximate location, referring pages, and interactions with site elements.

Some browsers offer “Do Not Track” signals. Because there is no uniform standard for how websites should respond to these signals, our website may not respond to Do Not Track signals.

You can still control cookies and tracking technologies through your browser settings and, where available, cookie preferences.

We retain personal information for as long as reasonably necessary to provide our services, respond to inquiries, improve Chai, comply with legal obligations, resolve disputes, and enforce agreements.

You may request that we delete your information by contacting us at hello@chaiverify.com.

We use reasonable administrative, technical, and organizational safeguards to help protect the information we collect.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Ask questions about how your information is used

To make a request, contact us at hello@chaiverify.com.

If you are a California resident, California law may provide additional rights regarding your personal information.

At this early stage, Chai does not sell personal information. We collect information primarily to provide requested resources, communicate with interested hosts, improve our website, and develop our product.

California residents may contact us at hello@chaiverify.com to request access, correction, or deletion of personal information.

Chai is intended for adults and business users. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services, such as scheduling tools or other resources.

We are not responsible for the privacy practices, content, or policies of third-party websites or services.

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

For questions about this Privacy Policy or your personal information, contact us at:

Chai
Email: hello@chaiverify.com