For short term rental hosts who can't inspect every check-in themselves
Don't risk your 5-star reviews and revenue.
Chai checks your cleaner's photos before they leave. Missed supplies, cleaning issues, and staging mistakes get fixed before your next guest walks in.
Free risk score, process gaps, and cleaner-ready checklist. No credit card required.
Your guest should never be your inspector.
A cleaner's "all done" message doesn't tell you what the next guest will actually walk into. Chai helps catch missed towels, dirty surfaces, missing supplies, and other fixable issues while your cleaner is still there.
Complaint Risk
Small misses can sour the entire stay.
Review Risk
One miss can damage guest trust.
Revenue Risk
Today's stay shapes tomorrow's bookings.
Dispute Risk
Without documentation, disputes become your word against theirs.
How hosts check if their rental is guest-ready
Most self-managed hosts fall into one of these patterns. Which one sounds like you?
Check photos yourself
You review manually under stress.
Pay someone to check
Verified by a costly inspector or co-host.
Trust the cleaner
Trusting but not verifying.
Chai is built to improve this process: more confidence than “just trust the cleaner,” without manually reviewing every photo or paying for another layer of labor.
*Based on short-term rental hosts research (n = 37).
Cleaner sends photos. Chai checks them.
Issues get fixed before check-in.
Chai turns your cleaner checklist into a guided photo process, so issues get caught, fixes are confirmed, and every check-in has a saved photo record.
You set the standard
Cleaner sends photos
Chai flags fixes
Proof is saved
Built for hosts and easy for cleaners.
Your cleaner does not need a complicated new system. Chai gives them a simple photo checklist, clear fix prompts, and one place to retake photos before they leave.
Most hosts already ask cleaners for photos. Chai just makes those photos consistent, complete, and easier to trust.
- Free for cleaners
- Simple mobile photo flow
- Clear required shots for each room
- Less back-and-forth with the host
Start with your free Guest-Ready Checklist
Answer a few questions and get a custom turnover checklist, guest-ready risk score, and photo proof list for your rental. Use it with your cleaner right away, no app required.
- Guest-ready risk score
- Custom checklist
- Photo proof list
- Top process gaps
- Recommended improvements
Frequently Asked Questions
Quick answers about how Chai fits into your turnover process.
Built by a host & tech exec who wanted peace of mind before check-in.
I'm Ellie, founder of Chai and a vacation rental host. I'm also a senior product executive with 20 years of experience building consumer technology products.
Chai started as Co-Host AI — a way to solve my own turnover-day stress. Cleaner photos helped, but only when they were consistent, complete, and reviewed before the cleaner left. Otherwise, I still felt chained to my phone, trying to catch every missed towel, dirty surface, or forgotten detail before the next guest walked in.
I built Chai to help hosts protect the guest experience, support cleaner relationships, and catch fixable issues before they become guest complaints.
Ellie Fukuda
Founder, Chai
Ready to stop reviewing cleaner photos yourself?
Apply for Chai's Founding Host Program and book a free 30-minute discovery call. We'll review your current cleaner photo process, identify what can be automated, and see if your property is a fit for early access.
Not ready for a call yet?