For short-term rental hosts who can't inspect every check-in themselves
Don't risk your 5-star reviews and revenue.
Every turnover gets checked before your next guest walks in. Capture required photos, flag and fix issues, and keep proof saved in one place.
No credit card. Your first 14 days include everything in Chai Verified. After that, keep using Chai free for as long as you like.
Your guest should never be your inspector.
An "all done" text doesn't tell you what the next guest walks into.
Complaint Risk
The 2am message about the dirty shower.
Review Risk
Four stars, and the reason is one hair on a pillow.
Revenue Risk
Your ranking drops. So do your bookings.
Dispute Risk
No photos, no proof. Your word against theirs.
How hosts check if their rental is guest-ready
Most self-managed hosts fall into one of these patterns. Which one sounds like you?
Check the photos themselves
Scrolling photos between meetings.
Pay someone to check
Paying an inspector or a co-host.
Trust the cleaner
Hoping for the best.
Chai is the fourth option. You don't review the photos, and you don't pay someone else to.
Based on short-term rental hosts research (n = 37).
How it works
About 15 minutes to set up.
- 1
Add your property
Chai drafts the checklist from your rooms.
- 2
Take reference photos
One per item, showing how it should look when it's done.
- 3
Send your cleaner one link
No app, no login, no training.
- 4
Chai checks the photos and saves the proof
Issues get flagged before your cleaner leaves. Every turnover is timestamped.
No credit card required.
Hosts love Chai
The parts of turnover you've just been living with.
You never saw how the last guest left it.
Cleaners shoot before photos and rate every guest at checkout. Now you know who to welcome back, who to review honestly, and you have proof if you need to file a damage claim.
Never hear "there's no toilet paper" again.
Cleaners flag low supplies as they work. The alert lands in your dashboard, not in a text you'll lose.
Stop texting your cleaner at 11pm.
Write the note once. It shows up in their checklist, right where they'll see it.
Booked at noon. Your cleaner already knows.
Chai syncs your Airbnb or PMS calendar. Every booking, including a surprise same-day turnover, reaches your cleaner without you doing anything.
The binder in the closet is already out of date.
Update your reference photos in Chai and the next cleaning matches. Nothing to reprint, nothing to re-explain.
Cleaners love Chai
None of this matters if your cleaner won't use it. So Chai works on any phone, with no app, no password, and no cost to them.
No app. No password.
It saves to their home screen and works for anyone with the link. Rotating teams and last-minute subs just work.
Free for cleaners. Always.
They never see a bill, never enter a card, never create an account.
It won't fill up their phone.
Photos are taken in Chai, so their camera roll stays clear.
They know what to shoot, and when.
A guided checklist built from your reference photos, plus their next five jobs and a full calendar.
It protects them too.
Timestamped proof they left the home guest-ready, if a guest or a host ever says otherwise.
Cleaners never pay for Chai. Only hosts do.
Simple pricing. Start free.
Every new account starts with 14 days of Chai Verified. No credit card. After that you keep using Chai free unless you upgrade.
Try Chai
always
- 1 property
- Up to 5 reference photos
- Missing photo prevention
- Easy link for your cleaner
Chai Verified
per property
- Up to 50 photos per property
- Verify up to 15 turnovers per month
- Missing photo prevention
- In-app checklist for your cleaner
- iCal sync with Airbnb, PMS, and more
- Timestamped record and shareable PDF report
- 90-day photo storage
14 days included, no card required.
Chai Verified +
based on your needs
- Everything in Chai Verified
- Higher limits for high-volume properties
- More than 50 photos per property
- Priority support
Cleaners always use Chai free. You only pay for the properties you manage.
Frequently Asked Questions
Built by a host & tech exec who wanted peace of mind before check-in.
I'm Ellie, founder of Chai and a vacation rental host. I'm also a senior product executive with 20 years of experience building consumer technology products.
Chai started as Clean-House AI, a way to solve my own turnover-day stress. Cleaner photos helped, but only when they were consistent, complete, and reviewed before the cleaner left. Otherwise, I still felt chained to my phone, trying to catch every missed towel, dirty surface, or forgotten detail before the next guest walked in.
I built Chai to help hosts protect the guest experience, support cleaner relationships, and catch fixable issues before they become guest complaints.
Ellie Fukuda | Founder, Chai
Ready to stop reviewing cleaner photos yourself?
Set up your first property today. Your cleaner needs nothing but a link.
No credit card required.
Want to talk it through first?